Set up your phone and PC
Google lists Android 6 or later and 64-bit Windows 10 or later. An ARM-based PC requires Windows 11 or later. Turn on Bluetooth on both devices, connect them to the same network and keep them within five metres. Download Quick Share from Google for a compatible PC. For a Samsung PC, Google directs you to Samsung’s version in the Microsoft Store. Open the Windows app from your regular account without running it as administrator. Requirements and setup
Send a small file in each direction
On Android, open a photo, tap Share → Quick Share and select the PC. On Windows, review the request and accept it if you were expecting the file. If a PIN appears, check that it matches on both screens. On Windows, look for the file under Downloads → Quick Share.
To send from Windows, open Quick Share, add a PDF and choose your phone. Unlock the phone and make it visible so it can receive the file. If both devices use the same Google Account, you can select Your devices and transfers between them are accepted automatically. Android Help
If a transfer fails, start with the symptom
| What happens | What to check |
|---|---|
| The receiving device does not appear | Open Quick Share on the receiver, check who can see it and move the devices to about 30 cm apart. Check Bluetooth and make sure both devices are on the same network. |
| The receiver appears, but the transfer stalls | Try a small file on a network that allows devices to communicate with each other. Some office networks block this. If you can use your phone’s hotspot, connect the PC to it and retry. |
| Windows does not show a request | Check that Windows allows notifications from Quick Share. If Do not disturb or Focus Assist is active, turn it off temporarily and try again. |
| You cannot drag a file into Quick Share on Windows | Use the app’s file picker. Check that Quick Share is running under your regular account. |
If the problem persists, quit Quick Share from the Windows system tray, open it again and retry with the same photo. That gives you a consistent file to check whether changing a setting solved the problem. Google troubleshooting